Joseph was extremely helpful when our gas heater malfunctioned recently, and would not turn off. Within just a few minutes, he responded via text message and guided us through the process of turning off the gas. It was a Saturday night and nobody was available to help. After a few minutes of panic, Joseph helped out. You’d better believe we’ll be calling him when it’s time to replace our gas heater! Thank you, Joseph, for the outstanding service. Much appreciated.
Mark/Bear von Behrens
Bogner did a great job on a tricky install converting my house in Aptos from electric baseboard heating to central forced air. I found Joseph to be a straight shooter, and he was helpful, responsive and professional throughout. We had to get creative with respect to the placement of the furnace (eventually deciding to locate it in a little-used closet) and he and his crew took it from there and did quality work – on-time and on-budget with no issues.
Oh yeah, and All-Air was considerably cheaper than both of the other quotes I got. Highly recommend.
I highly recommend Bogner’s All Air Heating & Air-Conditioning. The owner, Joseph, provided the highest caliber of service installing an air conditioning system in our home. His expertise, knowledge, follow through and responsiveness made it a seamless process.
We don’t have the time or energy to deal with inept companies that send inexperienced people out to do work, price gouge, and can’t figure out how to return a call or text. We received three bids before deciding to have Joseph handle our project. Before hiring him, we brought up some specifics of the process and asked Joseph to explain his proposal. It was clear to us that he was a skilled top performer in his field.
Also notable was his follow through. Whenever we had a question, and we had many, before, during, and after the installation, Joseph responded. Whether it was returning a text on a Saturday or during the work day, we could count on him.
We were especially impressed by his wide range of knowledge. His mastery enabled him to proactively identify and resolve potential problems that were the result of unique circumstances due to our home’s design.
Every step of the process with this company was top notch and stress-free. We could not be more pleased with the quality of the work as we enjoy being cool with our new AC system.
Out standing customer service. They came to my Home as soon as I called to fix my Heater and AC unit and had it up and running fast. Thanks for the great work.